Account Associate Palm Springs, CA

Account Associate

Full Time • Palm Springs, CA
Job Title:  Account Associate

Job Type:  Full-time position-in office

Successful insurance agency is seeking a motivated individual to join our winning team for the role of Account Associate.  We are seeking an individual who is a team player and understands the importance of exceptional customer service.

The Account Associate will support agency Account Executives in servicing professional liability insurance customers and prospects in compliance with departmental goals and processes.

No previous insurance experience required.

Responsibilities:

·        Provide prompt, accurate, and friendly customer service 
·        Respond to insurance inquiries including policy changes and billing
·        Document and maintain customer files regarding communications, action items, and follow-ups
·        Process customer renewals, proposals, policies, endorsements, certificates, invoices, information requests, and finance agreements 
·        Become skilled in the proprietary agency management system, software, and tools that are used to complete tasks
·        Filing
·        Assist other team members as needed

Qualifications:

·        High school diploma or GED equivalent
·        Positive attitude
·        A desire to continually learn and willingness to be mentored
·        Self-motivated and the ability to work both autonomously and as a team member
·        Deadline and detail orientated
·        Demonstrated skill in
o   Microsoft Office applications (Outlook, Word, Excel)
o   Effective verbal and written communication skills
·        Must be able to obtain P&C insurance license; agency will pay for training and license

Benefits:

·        Paid Time Off
·        Health and Dental Insurance
·        Vision Insurance (optional)
·        Life Insurance
·        401K and Profit Sharing (after qualifying period) 




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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)