Insurance Administrative Assistant and Customer Support The Woodlands

Mellisa Ray Agency, Inc.

Insurance Administrative Assistant and Customer Support

Full Time • The Woodlands
Benefits:
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Us:
The Mellisa Ray Insurance Agency is a friendly, thriving independent insurance agency located in The Woodlands. We are committed to creating a supportive environment where motivated individuals can build rewarding careers in the insurance industry. Visit us at www.mrayinsurance.com.

Position Summary:
We are seeking a dedicated and customer-focused Insurance Administrative Assistant and Customer Support representative to join our team. This entry-level role is an excellent opportunity for someone with a stable work history who enjoys helping others. In this position, you'll play a key role in assisting clients and supporting office operations, with room to grow and advance into a licensed insurance professional.

Compensation:
Starting at $18 per hour, with commission opportunities upon licensing.

Key Responsibilities:

  • Provide friendly and professional customer service, answering client inquiries and assisting with policy information.
  • Support administrative functions, including phone handling, data entry, record maintenance, and appointment scheduling.
  • Assist with processing policy updates and responding to general insurance-related questions.
  • Use computer-based business management systems to maintain accurate and organized records.
  • Collaborate with team members to ensure excellent service and a welcoming office atmosphere.
Qualifications:

  • Professional appearance and demeanor.
  • Strong communication skills, both in person and over the phone.
  • Basic computer skills and familiarity with business management systems (a plus).
  • Friendly, organized, and quick to learn.
  • Team-oriented and able to work well in a collaborative environment.
  • Ability to pass a background check.
Benefits:

  • Salary starting at $18 per hour plus commission (post-licensing).
  • Health and disability insurance.
  • Opportunities for advancement and promotion within the agency.
Employment Type: Full-time

Industry: Insurance

Additional Information:

  • No prior insurance experience is required.
  • Please do not call. Applications are accepted only through this platform.
  • Do not email your resume directly—only applications submitted through the designated platform will be considered.
If you’re excited to start a career in insurance and make a difference by helping clients, apply today!



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Compensation: $18.00 per hour




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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)